Where are your products shipped from?

Don't you hate it when you order from a website you think is based in Ireland and then find out items are coming from overseas?! We don't do that.

All of our products are stocked in our warehouse in Rathangan, Co. Kildare and are shipped within Ireland.

How much is shipping?

We have a standard shipping rate, within Ireland, for all orders of €6.50+VAT. All orders are shipped via An Post. 

If you prefer you can choose to pickup your order from TechCreate in Straffan, Co. Kildare.

For EU orders please contact us for a specific shipping quote.

How long will it take for my order to arrive?

Most orders received before 3pm during (Tuesday -Friday) are shipped same day. Where this is not possible we will advise you of the shipping date. We ship via An post ParcelPost and this is often next day delivery but at peak times can take a day or two longer. Please allow 3-5 working days for delivery. Very occasionally shipping can take up to 30 days if your order has not arrived in this time then we will refund it in line with your consumer rights.

You will receive a tracking link when your order has been shipped.

Do you only offer 600x400mm sized sheets?

All our acrylics come in 600x400mm sheets. We offer larger size plywood and MDF sheets.

Please note we don't provide a cutting service on materials. If you need custom laser cutting then please see our sister company here https://techcreate.ie/laser-cutting-engraving/

The plywood I ordered from you is warped

We have covered this in detail in this article

I don't yet have a laser business how can I learn more?

You should check out Laser Business Academy that is full of resources for starting and growing a laser business.

Can you recommend a laser?

We recommend Thunder Lasers and our sister company is the agent in Ireland. They offer the best combination of quality product and affordability.

How can I be sure the materials you supply are laser friendly?

We have fully tested all of the materials that we supply and use them in our day to day laser cutting business

I need to buy large quantities can I get a discount?

Yes we will try and accommodate you contact us here and let us know what you need. We'll try and help. (Please note large quantities is defined as 200 or more 600x400 sheets of the same material.)

I like your materials but don't have a laser can you cut shapes for me?

Yes our sister business at TechCreate provides a laser cutting service and has access to the entire range of Laser Materials that we supply.

Can I pay for my order at TechCreate?

No TechCreate is a separate business and just a collection point. All orders need to be made online at this website and paid for in advance of collection. We do not accept cash.